AI Operations Management (Operations Bridge)

Business Process Monitor (BPM)

• High Availability BPM Heartbeat Monitors using SiteScope
• Configure BPM Alerts to Send Events to OMi
• TruClient scripts with BPM - Not Initialized status or errors not reported

Operations Agent

• Resetting the performance data store
• Cannot Connect to management server (ITO0250-17)

Operations Bridge Analytics

• How to verify collection data exists in the database

Operations Bridge Manager (OBM)

• Support Tools for BSM/OMi Data Collection and Troubleshooting

Real User Monitor (RUM)

• Modifying the RUM Client IP
• Supported RUM Protocols
• RUM Sizing Tips
• RUM Database Summary

Run-Time Service Model (RTSM)

• RTSM - Merge CI Function not available