BSM/APM

APM

• APM Internal Error Occurred through Load Balancer, Reverse Proxy, NAT, or Published Service

OML/OMU

• Cannot Connect to management server (ITO0250-17)

OMi

• ★ Loggrabber Configuration Information
• RTSM - Merge CI Function not available
• Support Tools for BSM/OMi Data Collection and Troubleshooting
• Configure BPM Alerts to Send Events to OMi

RUM

• Modifying the RUM Client IP
• Supported RUM Protocols
• RUM Sizing Tips
• RUM Database Summary

SiteScope

• Sitescope Login Screen is Blank
• Sitescope Corrupt Template prevents Sitescope From Launching 11.x
• Sitescope Loggrabber 11.x
• Error configuring SiteScope 11.24 integration.
• SiteScope 11.24 Topology not syncing to BSM 9.25
• SiteScope 11.11 patch uninstall bug

See all 14 articles

BPM

• High Availability BPM Heartbeat Monitors using SiteScope
• TruClient scripts with BPM - Not Initialized status or errors not reported

BSM

• BSM or APM Authentication Management page cannot be displayed
• Check HP Performance Agent Data Store with SQLiteBrowser
• Error during installation of BSM 9.26 - Related to Agent Version
• BSM Downtimes occurring hours after scheduled start time
• Message Broker stuck in Launched Status
• Enable remote access to BSM DPS JMX-Console 21212

See all 22 articles

APM: Diagnostics and TransactionVision

• HP Diagnostics Database Symbol Table Corruption and Restore
• Disable Instrumentation (Java)
• Collect TV Events Without BSM/ Analyzer
• TV Event Capture as .jar
• Turn off TV payload capture
• dotNet remoting.points over instrumentation

See all 30 articles

NNMi

• Performing Layer2 discovery for BSM with NNMi