If an Operations Agent is installed it fails to detect the correct version and throws a warning.
Error during installation of BSM 9.26 related to Agent Version.
During the install a warning message may appear indicating an error in the version of the agent that is installed.
After investigation HP discovered a problem with the method that they verify the agent version. Essentially they are running opcagt -list_all_versions and only checking the first line from "Hotfix version"
C:\>opcagt -list_all_versions
Base version::
11.11.025
Patch version:
OAWIN_00032:11.14.014
Hotfix version:
HFWIN_14024:11.14.060
HFWIN_14076:11.14.130
HFWIN_14082:11.14.137
As a result version 11.14.060 is recognized as the version that is installed. If the version is lower than version 11.14.084 the installation shows a warning,
A defect has been opened for this issue but has been indicated that this errror can be ignored and to continue to install BSM.
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