Applies to:
Sitescope 11.x
Issue:
Corrupt template in Sistescope after importing using CSV file. (This is a known bug at HP and should be fixed in SiS 11.31)
A large history of silent deployment logs will cause these files to get corrupted or unreadable and will not allow Sitescope to start.
Steps:
1. Identify the corrupted template (ID) from C:/SiteScope/logs/silentdeployment.log
2. Stop SiteScope service
3. Open the persistency viewer located in C:/SiteScope/bin/PersistencyViewer.bat
4. Select ‘ALL’ category and find the object name or ID, and delete it.
5. Go to C:/SiteScope/persistency/silentdeployment and delete files with name silent_deployment_queue*
6. Start SiteScope service.
Additional Info:
This issue happens only with template deployments. This usually is caused by a CSV file which might contain invalid parameters.
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