Applies to:
Application Performance Management (APM) 9.3x or greater
Issue:
When accessing APM through a Load Balancer, Reverse Proxy, NAT, or Published Service you receive "An internal error occurred". You will also see the below errors in the jboss-as-all.log and the webinfra.log:
ERROR - Topaz Site internal error com.mercury.topaz.webinfra.filters.HostFilterException: Request came from unknown host name
Steps:
Disable the Host Filters:
- Backup the following file:
\HPBSM\AppServer\webapps\site.war\WEB-INF\web.xml - Modify the web.xml by removing /* from url-pattern:
From:
<filter-mapping>
<filter-name>
HostFilter
</filter-name>
<url-pattern>
/*
</url-pattern>
</filter-mapping>
To:
<filter-mapping>
<filter-name>
HostFilter
</filter-name>
<url-pattern>
</url-pattern>
</filter-mapping> - Restart your APM environment
- Test the URL for your Load Balancer, Reverse Proxy, NAT, or Published Service
0 Comments